Month: December 2025

Very thorough, courteous, and professional. Highly recommended Joel H.

Joel Herscovitch Dec 12, 2023

Great value and even better experience. I was looking for integrity and professionalism. I found that plus an authentic appreciation for my business and trust. What a great feeling. Our car hasn’t felt and looked this good since we bought it new. Thx Josh, Dave and your entire team. I left my paperwork, for services performed, at the shop. I called and asked if I could pick it up tomorrow for my records. Josh stated he would drop the paperwork off to my address on his way home. By the time I was home my paperwork was in my mailbox. My father told me the difference between good and great is just a little bit more…..all the time. Vaughan Auto Services is exactly that. Moving forward we’ll build friendships. Cheers all.

Brad Nickerson Dec 12, 2025

Great service, friendly and attentive. Very easy to book. Love the detailed service report with photos during the day.

Tanya Ellis Dec 12, 2025

Always great service

David Murphy Dec 12, 2020

Our SUV's engine had an unusual serious issue just before Christmas - we were impressed that Vaughan's had the bays and manpower to take on our vehicle. They provided excellent service above and beyond our expectations! The estimate and invoice was just as we had hoped and without padding or pressure. Friendly, knowledgeable, and trustworthy!

Len Neil Dec 12, 2025

The best service in London, I cant stress how much the sweet lady at the front made my day. Did a quick fix for my car’s underbody panel in just 30 minutes. No hanging panels anymore..!! Definitely recommend, very much better service than dealer. Update : Very accommodating and Happy I found this place.

Anoop Antony Jul 7, 2025

I recently had my brakes and rotors replaced at Vaughan Auto Service, and I’m extremely happy with the entire experience. From start to finish, the customer service was absolutely top-notch. The staff were friendly, knowledgeable, and took the time to explain everything clearly. The work was done quickly, the pricing was fair, and my car feels brand new after the service. It’s rare to find a shop that’s this honest and professional these days, but Vaughan Auto Service truly delivers on quality and trust. Highly recommend them for anyone looking for reliable automotive service. I’ll definitely be coming back for future maintenance!

Jebin Joseph Dec 12, 2025

Jamie is very helpful & knowledgeable, I really trust the service & advice I receive. Love the courtesy vehicle tidying & light cleaning. Always a great interaction!

Emily Schuster Dec 12, 2023

Timing was as promised, and inspections were completed as requested. And I appreciate the thorough report provided afterwards. Thank you for the excellent service experience.

Nazzareno Pisano Dec 12, 2025

Fantastic service. Took my 2010 Honda Accord here for brake and fluid service. You can really feel the difference with a family-owned shop because you get real value for what you spend. I especially appreciate the complimentary inspection and the honest advice from the staff (Jamie). They take the time to look at your vehicle carefully while keeping costs in mind. It’s rare to find a shop that doesn’t try to upsell everything. Highly recommend!

Steve Pham Nov 11, 2025

The staff was very helpful, answering all questions that I had. Overall, I was very pleased.

Larry Walsh Nov 11, 2025

Changed summer wheels/tires to winter. Great service and inspection on my 2020 Audi A5 Sportback.

Don Hughes Mar 3, 2023

We appreciate the thorough work the team does, the fact that the work is always completed in the expected time frame, the costs are reasonable and they deliver your car back to you washed inside and out.

Sandra and Keith Lesarge Nov 11, 2025

Excellent service,. Perfectly organized in many ways, Rare to find company now. Thank you so much.

Larysa P May 5, 2025

Amazing service at Vaughan Auto! They go out of their way to make sure everything is right. The staff are very nice and explain everything to you. The facility is very clean and they have a nice waiting room. They can offer a loaner car if you schedule in advance. Highly recommended!

Darren E Nov 11, 2018

I have been a three-year customer with Vanghan Auto since 2022. I was very happy with the service done on my 2013 RAV 4 with my first visit/appointment. Vanghan Auto provides professional and Knowledgeable service with fair price. They looked after my 2013 RAV 4 well. The technician, Jamie-Lyn never disappointed me, and the front desk staff, Josh and Wendy are always nice and friendly. Now I got a new 2025 RAV 4, I will keep letting Vanghan Auto take card of my car for sure due to the best service they have in town! I'm looking forward to being a loyal customer with Vanghan Auto for more years to come! I would say I found my car home!! Highly recommended!!

TINAFENG WANG Nov 11, 2025

Another great time getting our 2016 Hyundai Sonata worked on. Always a good job and all the people you deal with are great and helpful and knowledgeable. Thank you

Antony Tuljak Jun 6, 2025

You have always taken excellent care of my cars within a friendly and professional atmosphere . Thanks everyone.

Hilda Sampson Nov 11, 2025

The staff was friendly and accommodating, I had no problem getting updates on our vehicle's status, they gave us a loaner car without us having to ask, and the billing was detailed out. I will take my car there again the next time I need service

John Hitchens Nov 11, 2025

Always happy with the service and team at Vaughan Auto. Love the pictures and reports sent to me outlining the issue, recommendations and urgency of Items identified. This allows me to make informed decisions on what and when I need to do the repairs or maintenance on my vehicle.

Wilma McIntyre Apr 4, 2023

I've been looking for a new repair shop and stumble on Vaughan. I was really just wanting a season tire change but ended up getting other repairs done as well. From the time I placed my first call to set an appointment to the time I left with tires changed, inspection completed, other repairs done and being signed up for their road side assistance program... well I could not have been happier. Accommodating (provided a car for my errands as well), courteous, knowledgeable, great report complete with pictures, and a fair price for value recieved.. it was like I stepped into a dream. I will definitely be booking my next maintenance needed in the coming months with Vaughan. So happy!

Jill McGrotty Nov 11, 2025

Always great service

Renee Francis Nov 11, 2023

Great service, completed in a very timely manner and suggested my wipers needed replacing, I had noticed my old ones streaked but never came to mind when getting my winter tires on. Bonus, I now have brand new wipers, appreciate the head's up!

Barb Slater Oct 10, 2025

great friendly service.....

Lois Garland Jun 6, 2025

Service is outstanding. Glad I bring my vehicle here.

Paul Tatomir Oct 10, 2025

Great service, I really like the report they provided

Zenia Lin (Lynn) Sep 9, 2025

My Kia Rondo 2012 needed some front end repairs (ball joint). Like all my other trips to Vaughan, repairs were made, no muss no fuss, professionally done. Thanks to all. You have helped me keep this vehicle on the road for many years. Thanks again. Bob

Robert Campbell Aug 8, 2021

I was referred to Vaughan Auto by a friend. Great work, more than reasonable prices and always love supporting home grown businesses.

Chima Onwubere Sep 9, 2025

Service was done quickly and efficiently. Everyone was their usual Cheerful selves.

Mike Beck Oct 10, 2023

I’ve had the need to visit these folks a few times in the past couple weeks and am so happy I found them. My first appointment they graciously agreed to bend their own rules to help me out, in a big way. I won’t say what they did, as I don’t want them to get bombarded for similar requests, but suffice to say it was very much appreciated. Additionally, they also caught a mistake another mechanic (rhymes with Fanadian Mire) made and pointed it out to me so I could go back to have them remedy. Since the recent appointments I have been having a bit of a weird noise when braking. So I stopped by Vaughan again today to explain what I was hearing. It was a tough thing to explain, so I went in person rather than try to do it over the phone. My intention was to book an appointment to have it diagnosed. However, they took my car right in, put it on the hoist and had it diagnosed in under 5 minutes. It ended up being related to the “work” from the other “mechanic”, of course. But Vaughan was able to assure me it wasn’t unsafe to drive on, as I do have a large driving trip approaching. After taking me right in, diagnosing essentially immediately, and giving me recommendations, they didn’t even charge me. On top of it all, I’m always greeted with friendly, fast, helpful counter service from Josh. Thanks!

G G Sep 9, 2025

I am totally impressed about the service quality and professionalism of the whole team. Definitely they go beyond. I will come back for sure.

Carlos Galvis Sep 9, 2025

What a great place, they contacted me when they saw issues with the vehicle that were safety concerns to check if I was ok with pricing. They were wonderful helping me with everything! They went above and beyond for us! Thank you!

Lori Baldwin Sep 9, 2025

Always thorough and do a great job. Jaimie and Josh are all very helpful .I Always recommend Vaughn to others.

Chris Scott May 5, 2020

Very Happy with the service I received. They picked up my Vehicle and returned it in a timely manner. I would be sure to refer my Friends and Family to Vaughan Auto Service.

Brenda Cuming May 5, 2020

Service advisor was friendly, professional and actually helped prioritize repairs. Job was done on time and exactly as estimated. Would highly recommend.

Steve Fleming Aug 8, 2025

I took my Ford Fusion to take care of a noise and they fixed it, serviced other parts that needed to be taken care of and replaced some others that were ready to be changed. I have taken my car before and I am always very satisfied with their service. Definitely the best place to take my car. Thank you so much, guys!

Jonathan David Hernandez Barragan Aug 8, 2025

Very thorough and present the customer with a report of up coming areas to be aware of.

David Houle Aug 8, 2025

Jamie-Lyn, Josh, all the staff at Vaughan are the best? They are professional, knowledgeable, compassionate, understanding, friendly and kind. A very expensive repair was needed on my vehicle due to a horrendous speed bump and the team at Vaughan was top notch in handing the situation. I highly recommend Vaughan Auto for all your auto needs. They have become my new go to for my car (previously took my vehicle to the dealer where I purchased my car, not any more). :-)

M. Aug 8, 2025

I'm extremely happy that I checked out Vaughan Auto Service to discuss using them to maintain my 10-year old Mercedes. I can't say enough about how confident I feel after discussing my needs with Josh and experiencing how he and the rest of the team operate. Vaughn Auto treats you the way you wish all--particularly in the auto trade--businesses would.

Paul Lambert Photography Sep 9, 2024