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Providing the Best London Auto Repair Since 2009!
Vaughan Auto Service is a family owned and operated full service automotive repair facility, located in London, Ontario. Founded by Patrick and Tammie Vaughan in 2009, Vaughan Auto Service has been providing top quality automotive service and repairs to the people and businesses of the London area.
As a family owned and operated business, we understand the needs of our customers and treat you as an individual. With that understanding, we pride ourselves on providing you with honest advice and quality repairs for every vehicle. We’ve built our reputation on treating you well and making sure that our work is done right the first time.
When it comes to selecting a London auto repair shop, we know you have a choice. At Vaughan Auto Service, we are a team of true London auto repair professionals. With our knowledgeable Service Advisors and our Certified Technicians, we will show you the quality and service you deserve in automotive service.
We are repeat customers of Vaughan Auto Service. Vaughan are amazing from the first point of contact via phone to when we arrived at the shop, outstanding customer service. Vaughan Auto are professional, efficient, reasonable cost, knowledgeable, honest, personable & courteous. Vaughan Auto have outstanding workmanship & stand behind warranties & their work. Their use of modern technology to keep the customer informed of work required on your vehicle is so easy to understand. Absolutely awesome for cleaning our vehicle inside and out! Wow! Thanks so much. If you require auto repair, give Vaughan Auto the opportunity….you will not be disappointed!!
iHeather Mcleod Dec 12, 2021
Excellent customer service and helpful advice on what work was a priority versus what could wait. The fact they provide roadside assistance to their customers is an added bonus! Thank you!
Leanne Thorne Feb 2, 2025
First off I was greeted by Jamie on the phone very polite to talk to. I came in for very bad squeaks on my brakes to the point people could hear it outside and inside my jeep. they took me in and did the inspection and found more problems which I am fine with as they were safety issues. I also had a bad clunking sound. my previous mechanic said they were sway bar links. It actually was a bad ball joint. I took it out the next day to test the brake sounds great and the clunking sound is also gone. I am soooooooo glad I brought it in, they also gave a list of other things that need to be done but not urgent yet and they took pictures to send me. I like to say thank you Jamie and to the mechanics for getting me back on the road safely again, I know where I am going again for my service Paul Tatomir
paul tatomir Feb 2, 2025
Very satisfied with the service.
Sheila Curnoe Jan 1, 2025
A very pleasant overall experience. The staff are all helpful and pleasant. Our vehicle was thoroughly inspected with the repair needs fully explained and a written quote for parts and labour was also explained. The necessary work was completed in a timely fashion, even through the snowstorm! I will gladly recommend Vaughan Auto Service to my family and friends.
Paul Romanson Dec 12, 2024
Great people. Great service. Highly recommend them.
Reynold Panth Jul 7, 2023
I purchased snow tires at Vaughan through a recommendation from a friend. I was very pleased with their service, their friendly and helpful manner, and their reasonable prices. They did an excellent job on the tires and other maintenance my car needed, and even washed it for me! I will definitely be returning for my car maintenance and I would highly recommend them. A very positive experience!
Donna Murray Jan 1, 2025
Had an excellent experience at Vaughan Auto. The team was professional, thorough, and took the time to explain everything clearly. They handled my car with care, and the service was completed on time. I truly appreciated their attention to detail and excellent customer service. Highly recommend them for anyone looking for reliable and trustworthy auto service!
Nathaniel Mendoza Jan 1, 2024
This is my regular go-to place for anything tire and brake-related and they always do a fantastic job. The service is amazing.
Gordon Osinski Jan 1, 2025
The place is really good. They’re really honest, they do a great job, and I recommend anyone reading this to go there, you’d be in good hands. They aren’t an expensive place in the sense that they let you know what you do and don’t need, and only offer the best for anyone using their services.
John Talo Jan 1, 2025
Awesone! I'll be back :)
Mick Dawdy Jan 1, 2025
Gracious ,effective and stayed on top of the problem till it was perfectly fixed.
dan vere Oct 10, 2023
Always thorough and do a great job. Jaimie and Josh are both very helpful .
Chris Scott May 5, 2020
I have had my car(s) serviced at Vaughan Auto Service for years. I'm always appreciative of my needs being met when it comes to having a loaner and getting my car ready as quickly as possible. Patrick goes above and beyond for me if ever I come across some issue that isn't regular maintenance. All the staff is great at their job. BJ, Jamie and Josh are the faces you see when you go in, and Jamie gets you in and out as quickly and as economically as possible. They are my neighbourhood shop, with much better pricing over any dealership that I've worked with. I recommend them to everyone !!!
Stan MacKenzie Jun 6, 2020
They did what they said, and I was pleasantly surprised that they washed my truck before returning it to me. I was reluctant to return as it was new ownership but would not have any concerns about that.
Larry Holmes Dec 12, 2024
My first visit, I did like the friendly and efficient way of explaining what needed to be done to repair the shortcomings of my car. I was very surprised that a loan car was offered at no additional cost and to top things off, free road assistance. Well done!
Tony Martens Sep 9, 2024
Always great service
David Murphy Dec 12, 2020
Great team and Excellent service.
Bernard Butchey Apr 4, 2020
I'm thankful for the advice and speedy service-great staff,
Chris Chamberlin May 5, 2024
I have to say I don't think I have ever been so impressed by a business. The staff are awesome and very thorough with the entire experience. My car was making scary noises and they took me right away. Shuttle home and shuttle to pick up my car by Lou who was amazing. They even cleaned my car. I couldn't say enough how impressed I was with the service. I will be recommending them to everyone. You guys are incredible. So pleased my brother recommended you. You have my business for life.
Tracy Novak Dec 12, 2024
Very professional, engaging, and take the time to explain all the services they are providing to you. The pictures of your vehicle while being serviced is a nice touch. Waiting room is clean.
Joe Dec 12, 2024
Excellent service. The staff is extremely courteous and friendly.
Jean Devost Dec 12, 2024
Always happy with the service and team at Vaughan Auto. Love the pictures and reports sent to me outlining the issue, recommendations and urgency of Items identified. This allows me to make informed decisions on what and when I need to do the repairs or maintenance on my vehicle.
Wilma McIntyre Apr 4, 2023
As usual the service provided this week was excellent. Josh is a pleasure to deal with and the follow up maintenance report is greatly appreciated. Moving the servicing of my Murano to Vaughan Auto Service was a smart move on my part.
Doug Laphen Nov 11, 2024
Very thorough, courteous, and professional. Highly recommended Joel H.
Joel Herscovitch Dec 12, 2023
Great service .Josh was great and looked after all my needs for my car ...5 plus service
John Loughlean Nov 11, 2024
Service is good. Door to door ride is quick. Like the car detailing as well.
Liz Rossnagel Nov 11, 2023
They were able to look at my car right away and were able to give me a loaner over the weekend due to a pending storm. The work was completed quickly and at the low end of the estimated cost. Great job.
John Schuster Nov 11, 2023
Excellent service. Efficient and professional staff.
Julie Butler Oct 10, 2020
Excellent service, thank you.
Michael Hoshooley Oct 10, 2024
I recently brought my vehicle in for its first service at Vaughan Auto Service, and I was happier with the experience. The staff was professional and friendly, ensuring that all my questions were answered and that I understood the service process. They handled everything efficiently, and my vehicle was ready right on time. The quality of the work done gives me great confidence in the team, and I’ll definitely be returning for future services. Highly recommend Vaughan Auto Service for anyone looking for a trustworthy and reliable auto shop
Mathew Thomas Oct 10, 2024
I have taken my car in to Vaughan Auto Service for a few years now. The staff is really friendly and accommodating. The work done on my car was exceptional and I have peace of mind driving my car. I will be back for future auto related services and I would recommend it to others. Cheers
Mark S. Oct 10, 2024
Good place.
Stacey O'Neil Oct 10, 2024
As always great service from the front desk to the car technicians. Knowledge and expertise
Kany Arevalo Oct 10, 2024
Excellent service, problem fixed. Final price came in quite a bit lower than quoted.
David Mitchell May 5, 2024
We had our first experience with the team at Vaughan Auto this past week, and would highly recommend their shop for any of your car needs. The communication was top notch, and the work was completed quickly. We will be customers for life!
Brianne Avis Sep 9, 2024
My experience at Vaughan Auto Service definitely did not disappoint. The service advisor, Josh, was professional and knowledgeable about exactly what were the most important needs for my vehicle’s safe driving. There was no sales pressure to complete work that my vehicle didn’t need at this visit. We made a plan for future service to be completed in early spring when my brakes are ready for replacement. . I will not hesitate to refer my family and friends to Vaughan Auto for their car’s service needs.
Mary Caughlin Sep 9, 2024
As per usual, great customer service and professional workmanship. Thanks
Sarah Dutsch Oct 10, 2023
I'm extremely happy that I checked out Vaughan Auto Service to discuss using them to maintain my 10-year old Mercedes. I can't say enough about how confident I feel after discussing my needs with Josh and experiencing how he and the rest of the team operate. Vaughn Auto treats you the way you wish all--particularly in the auto trade--businesses would.
Paul Lambert Photography Sep 9, 2024
They did a fantastic job replacing my brake lines. They did a thorough inspection and made me aware of problems that need to be addressed down the road.
miljan mirkovic Sep 9, 2024
Friendly people
Alaa Saleem May 5, 2017