Welcome to Vaughan Auto Service

I had been having an ongoing issue with a slow leaking tire and showed up at the garage without an appointment but was able to leave my car for the day and they fit me in and got the job done. They did a great job for a great price and I was really impressed and would recommended them.

Rover Petersen Nov 11, 2023

These guys are awesome. Always pleasant. The service is excellent and the price is great.

Brenda Lehmann Apr 4, 2023

Thank you for taking great care of the Blazer, keeping it purring along. The team at Vaughan did a fantastic job keeping the Blazer safe and riding smoothly. Everything was fixed up so I was able to get home in time to celebrate the REAL THANKSGIVING on Nov. 23.

john humphrey Apr 4, 2021

Great customer service, great help! Got me in asap to torque tires, amazing!

Hurnah Thompson Nov 11, 2023

Always a solid experience and expectations met

Richard Eyles May 5, 2020

The customer service from my oil change visit was beyond amazing! perfectly painless, dropped my car off, got a loaner, stopped in after to work to pay and pick up my car. Super amazing and the loveliest of people! Honest, and efficient. Truly a great experience, knowing this awesome company is taking such great care of my car! This is my second review, of five stars and the same glowing comments. I had two days of work done in the shop this fall, it was seperated in order for me to gather payment. They were very kind and explained everything thoroughly. My first visit for new tires last month included a shuttle service ride to and from. Jason was the driver. He was so kind and polite, and engaged in conversation on the rides to and from the shop. At days end Jason stopped to pick up a second customer en route to the shop. He was beyond kind and gracious to this elderly woman with a walker, so sweet and caring! It totally melted my heart. All of London would do well to model their amazing customer service. This is actually at least a 15 star review for two visits this year and the previous one. Again my car came back to me cleaner than I had left it :)

Donna Currie May 5, 2022

Amazing service! Jamie is wonderful to work with. Very professional!

Stephanie Killeleagh Nov 11, 2023

Well, I had a rough Sunday on the road! While entering St.Thomas to pick up Grandma we stopped at a red light and the engine just cut out. Tried starting it a few times. It would fire up, but would not remain running. I discovered that I could keep it running if I used the gas peddle. So I managed to limp it into a parking lot. Me and the family were marooned so I called a number Vaughan had supplied for road side assistance. Adept Towing came out and rescued us. They towed it back to London to Vaughan Auto Service. Unfortunately that evening I went to check on the SUV and the Hazard lights had been left on. I switched them off but it was going to need a new battery. First thing the next day I phoned and talked to Jamie and it was definitely in need of a new battery. They would do a drive-ability inspection and on top of that I agreed to a comprehensive inspection because the SUV is a 2008 and any number of other things could go wrong. Turned out to be a EGR valve and it had to be replaced. On top of that, they serviced the brakes as well as serviced and replaced the fluid in the differential. All this work was done after a thorough check list was scrutinized and we went over what I needed to get done and what I wanted them to do and finally what was not essential but should be done in the near future. After my consent, Jamie said they would start ordering the appropriate parts and have the mechanic start on the inspections. There was always clear communication with Vaughan and I never felt pressured to have something done that didn't need to be done at this time. On top of that, the price that was quoted was reasonable and it actually ended up costing much less. The SUV drives and feels better than ever. Thank you Jamie and the masterful mechanics at Vaughan Auto Service. I would not hesitate to refer friends and family to Vaughan. Excellent service and just a great group of people. Go see for yourself !!

Brad Graham Oct 10, 2023

I would recommend Vaughan Auto, they are by far the best! Service, personnel, workmanship and excellent communication and fair pricing. Office staff is tops! They even clean your car after the work is completed! Thank you so much Jaime and staff.

Eric Uren Nov 11, 2022

Vaughan did a great job for me, trusted them taking care of my 2 vehicles and they do all jobs well

Gustavo Restrepo Dominguez Apr 4, 2021

Excellent service. Efficient and professional staff.

Julie Butler Oct 10, 2020

Service is always top notch. Thanks.

Caroline Mitchell Oct 10, 2023

Vaughn Motors is a stand up auto repair business. They are honest and full of integrity. They help guide you which repairs or maintenance is required now and which can wait. They explain their rationale. There is no pressure ever. They remember you and you feel like family and friends. I always go to Vaughn for all my auto service needs. It pays to be loyal to a company that has integrity.

Sue Kirkpatrick Nov 11, 2020

Excellent service.

Robert Bourne Oct 10, 2023

Thanks for looking after my vehicle. It was a very pleasant visit.

David Halfkenny May 5, 2022

You got me through a big bad repair with as little pain as possible. Thanks for your expertise, professionalism, customer service and kindness.

Sarah Dutsch Oct 10, 2023

Simple tire patch this time, fixed the leak 100%. Feel confident to trust my vehicle for all its maintenance needs.

Ken Courtice Oct 10, 2023

Spectacular service as always! Vaughan Auto and their staff go above and beyond for their clients. They are good honest people and you won't have any regrets going to them for any automobile related work.

Summit Sud Oct 10, 2023

Very friendly. I will go back for my future automotive maintenance needs. Loaner car just put gas in it , can’t beat that.

Kiel Farrish Oct 10, 2023

Very friendly staff, work completed on time was dropped at home and picked up again. First class. Had transmission - cooling system - brakes flushed and refilled and 3 belts changed, car runs nice and smooth.

geoff bottomley Sep 9, 2023

Nice people, fast and professional service. Loved the drop-off/pick-up and courtesy car cleaning! I'll go back.

Shelley Boyes Sep 9, 2023

Outstanding friendly and honest service

Kevin Zhang Sep 9, 2023

I have had my car(s) serviced at Vaughan Auto Service for years. I'm always appreciative of my needs being met when it comes to having a loaner and getting my car ready as quickly as possible. Patrick goes above and beyond for me if ever I come across some issue that isn't regular maintenance. All the staff is great at their job. BJ, Jamie and Josh are the faces you see when you go in, and Jamie gets you in and out as quickly and as economically as possible. They are my neighbourhood shop, with much better pricing over any dealership that I've worked with. I recommend them to everyone !!!

Stan MacKenzie Jun 6, 2020

We are repeat customers of Vaughan Auto Service. Vaughan are amazing from the first point of contact via phone to when we arrived at the shop, outstanding customer service. Vaughan Auto are professional, efficient, reasonable cost, knowledgeable, honest, personable & courteous. Vaughan Auto have outstanding workmanship & stand behind warranties & their work. Their use of modern technology to keep the customer informed of work required on your vehicle is so easy to understand. If you require auto repair, give Vaughan Auto the opportunity….you will not be disappointed!!

iHeather Mcleod Dec 12, 2021

Price was as quoted. Service was completed when scheduled. The facility is clean and well maintained. The staff is knowledgeable and friendly.

Murray Cummings Aug 8, 2023

Friendly, accommodating, efficient!

Larry Monger Aug 8, 2023

Always dependable, excellent service, have never been disappointed with services at Vaughan

Jessica Curzon Aug 8, 2023

I have used Vaughan Auto Service on 2 occasions in the past 4-5 months. Starting with Jamie in Customer Service, to the quality of work, the experience has always been excellent. The first occasion they were able to squeeze me within a day when my own dealership was booking 2 weeks out. The next occasion they were able to beat the price from my dealership to replace tires by a few hundred dollars. I would highly recommend them!

Christopher Burton Aug 8, 2023

From the moment I walked into Vaughan Auto service, I knew I would be dealt fairly and with professionalism.Jamie Lynn who is the service advisor, kept me up to date on what was needed and costs. My car was ready to be picked up when promised. Anyone looking for qualty repairs and honest outstanding staff need look no further.

Peter fischer Aug 8, 2023

Very professional. Great with tires. All around great shop.

Gary Laskowski Oct 10, 2021

Second time back and so happy I changed over from the dealership. The customer service is excellent and I don't feel like I'm being pressured into extra services. I would recommend them regardless but the pictures they send of work done and work needed really speak to their quality of service and integrity. See you soon for new tires!!

Sara Paterson Jan 1, 2023

Experienced, friendly service. And great communication skills, as they will keep you fully informed during the process of your vehicle being serviced. Highly recommend!

Curtis Hebert Aug 8, 2023

Awesome services. Very professional. Honest suggestions right after inspection. Thank you!!

Kamrul Syed Aug 8, 2023

Great service. Great people!

umair khattak Jul 7, 2023

Outstanding customer service is evident from the moment you arrive, as they prioritize your car's maintenance and display exceptional professionalism. Thanks Josh and Jamie.

Jaime A. Perez Jul 7, 2023

I was really reluctant to go to an auto place in London. I'm from a small town where I know everyone one, and that they'll take care of me, but Vaughan service is just the same as a small town. They treat you right and are really efficient. I really like that they have a free shuttle service if you need to leave while they're fixing your car, or rental if need be. I also really appreciate the fact that they show you what they find before they make any repairs, just to keep you informed. I went enforceable oil change but I'm definitely going to be a life loan customer

Jennifer Olise Jul 7, 2023