Welcome to Vaughan Auto Service

Excellent service, problem fixed. Final price came in quite a bit lower than quoted.

David Mitchell May 5, 2024

They were able to look at my car right away and were able to give me a loaner over the weekend due to a pending storm. The work was completed quickly and at the low end of the estimated cost. Great job.

John Schuster Nov 11, 2023

We had our first experience with the team at Vaughan Auto this past week, and would highly recommend their shop for any of your car needs. The communication was top notch, and the work was completed quickly. We will be customers for life!

Brianne Hughes Sep 9, 2024

My experience at Vaughan Auto Service definitely did not disappoint. The service advisor, Josh, was professional and knowledgeable about exactly what were the most important needs for my vehicle’s safe driving. There was no sales pressure to complete work that my vehicle didn’t need at this visit. We made a plan for future service to be completed in early spring when my brakes are ready for replacement. . I will not hesitate to refer my family and friends to Vaughan Auto for their car’s service needs.

Mary Caughlin Sep 9, 2024

As per usual, great customer service and professional workmanship. Thanks

Sarah Dutsch Oct 10, 2023

My first visit, I did like the friendly and efficient way of explaining what needed to be done to repair the shortcomings of my car. I was very surprised that a loan car was offered at no additional cost and to top things off, free road assistance. Well done!

Tony Martens Sep 9, 2024

I'm extremely happy that I checked out Vaughan Auto Service to discuss using them to maintain my 10-year old Mercedes. I can't say enough about how confident I feel after discussing my needs with Josh and experiencing how he and the rest of the team operate. Vaughn Auto treats you the way you wish all--particularly in the auto trade--businesses would.

Paul Lambert Photography Sep 9, 2024

They did a fantastic job replacing my brake lines. They did a thorough inspection and made me aware of problems that need to be addressed down the road.

miljan mirkovic Sep 9, 2024

Friendly people

Alaa Saleem May 5, 2017

Great as always!

Peggy Healey Aug 8, 2024

I'm thankful for the advice and speedy service-great staff,

Chris Chamberlin May 5, 2024

On Thursday August 22, 2024, I brought a 2019 Honda Fit Sport for pre-purchase inspection to Jamie-Lyn and Emma at Vaughan Auto Service. I live in Guelph and was thinking about buying a car in London so I needed to find a local good professional mechanic to do an independent inspection. I found this mechanic on Google, because they had excellent reviews. They did an awesome job carefully and thoroughly inspecting the vehicle inside and out in less than 1.5 hours. After the inspection, they let me walk underneath the vehicle on the hoist to take pictures. Then they gave me a very detailed report with pictures and descriptions and took their time to explain every item on the report that I had questions about. Their professionalism and caring client-focused attitude greatly helped with my purchase process. My money was well spent! I would highly recommend Vaughan Auto Service. Thank you Jamie-Lyn and Emma! PS, the seller agreed to fix everything in the report but we couldn't agree on a reasonable price. The search continues and if I find another car in London, I will bring it to you guys for another pre-purchase inspection.

Gabriel H Aug 8, 2024

I am in the final stages of repairs to my 1954 MGTF and have had difficulties finding a shop / mechanic with technical knowledge of the classic car. I was recommended Vaughn Auto Service and have taken the car there twice in the past two weeks. Patrick has been outstanding in completing the necessary work and pays attention to every detail as well as identifying and suggesting other items for followup. It was a pleasure dealing with all staff who are efficient, knowledgeable and flexible in their dealings with me. Niels Petersen

Niels Petersen Aug 8, 2024

Good work , Excellent Service and fair prices. Will definitely go back

Doug “MQQSE” Cushing Aug 8, 2024

Jamie-Lyn and the entire organization were top shelf. The shop organization, usage of pics, process flow including problem identification resolution and estimating is best in class. I strongly recommend Vaughan Auto Service for all your maintenance needs.

Brian Meaney Aug 8, 2024

Great service! Appreciated the thoroughness and shuttle service.

David Castator Jul 7, 2024

Vaughan has been the absolute best! They by far exceeded my expectations. I will ONLY go to Vaughan for all my Auto service needs and you should too!!!!!!! I've been sold! :) P.S. had an extremely bad experience with Canadian tire. (You’ve been warned)

Zachary H Jul 7, 2024

First time going here was a good experience. They were friendly and explained everything to me plus a report through email to review at home. They cleaned my car and did extra things that were nice. Having a loaner car makes a big difference too. They have a rewards program and other great things. Lots of good things to say about them.

Krystal Valstar Jul 7, 2024

Excellent customer service always; grateful - efficient and reliable; thanks again! :)

Julie-Anne Mar 3, 2023

Great work and superb customer service.

Jonnelson Galo Jul 7, 2024

Always great service

David Murphy Dec 12, 2020

Gracious ,effective and well beyond my expectations great work

dan vere Oct 10, 2023

Excellent service. Efficient and professional staff.

Julie Butler Oct 10, 2020

Blown away by the service and attention to detail. Highly recommended!

Shawn Adamsson Jul 7, 2024

Great service as always. Wouldn't go anywhere else!

Abra Humphrey Jun 6, 2024

Thank you, Vaughan Auto Service for the excellent service from booking to repairs and the shuttle. I recommend Vaughan Auto Service!

Stephanie Hawkeye Jun 6, 2024

Excellent customer service, high-quality work, great shuttle service. Love the emailed inspection reports.

Tracy Satchell Jun 6, 2024

G reat service as always!

Zowie R Jun 6, 2023

Vaughan takes care of both of our vehicles and always takes great care of us. With two cars in our family that are both 10+ years old, we definitely rely on Vaughan, and they don't let us down!

André Motuzas Jun 6, 2024

Took my vehicle there after dodge dealership gave me the run around on my warranty for last 6 months. They went above and beyond diagnosing the problem even taking my vehicle home after hours in order to diagnose the problem. Old school problem solvers. Preventative diagnostics before tour transmission or another major component fails. Glad to see these caring shops still exist in a dying corporate economy bent on exploitation rather than genuine care. Thanks again.

Andrew MacDonald Jun 6, 2024

I use Vaughan Auto Service whenever I can. BJ and his staff are always so professional, accommodating, and knowledgeable! They kept me informed throughout the process with awesome communication. I highly recommend Vaughan Auto Service to anyone looking for reliable and honest car repairs.

Martin Jesko Jun 6, 2024

Solid service and work as always

Richard Eyles May 5, 2020

My first time using this service…it was a very good experience and I’m sure they’ll be my go-to auto service shop in future. Thx Jamie/Pat and all….

randy henry May 5, 2024

Great service, friendly staff, kept me informed, and provided detailed report with relevant pictures. They even cleaned my car inside out.

Kaustubh Kulkarni May 5, 2024

Best service I ever had.

S B May 5, 2024

Very professional. They always go above and beyond the services they provide.

Ramona Dunn May 5, 2024

BEST MECHANIC IN LONDON!! Always goes out of their way to make sure you are comfortable and satisfied with the service you are paying for. No hidden fees, and they are always willing to do more with no charge/low fee. They give out loaner cars which are really convenient and expect to get your car clean when you pick it up! Thank you Vaughan!!

Anna Anna May 5, 2024

Excellent service! Thank you

Kevin and Vonda Morrison May 5, 2024

Got me in quickly, treated me honestly and courteously. I'll be back.

Justinian Clarus Apr 4, 2024

Excellent service. I highly recommend Vaughan.

Jeff Parkinson Apr 4, 2024

Just a simple wheel change from Winter to Summer wheels/tires. But, we have 4 vehicles!! Vaughan Auto Service completed the changeover in a heartbeat! We have four vehicles, and somehow the Vaughn Team take the pain away from scheduling, booking, getting there and back! Great job Vaughan.

Alex Barclay Mar 3, 2022

Nice to have a neighborhood garage! Convenient, professional, thorough and great perks like shuttle service and complimentary car cleaning. I wouldn't trust 'The Black Beauty' to anyone else. So say I!

William Reid Apr 4, 2024