Welcome to Vaughan Auto Service

I have to say I don't think I have ever been so impressed by a business. The staff are awesome and very thorough with the entire experience. My car was making scary noises and they took me right away. Shuttle home and shuttle to pick up my car by Lou who was amazing. They even cleaned my car. I couldn't say enough how impressed I was with the service. I will be recommending them to everyone. You guys are incredible. So pleased my brother recommended you. You have my business for life.

Tracy Novak Dec 12, 2024

A very pleasant overall experience. The staff are all helpful and pleasant. Our vehicle was thoroughly inspected with the repair needs fully explained and a written quote for parts and labour was also explained. The necessary work was completed in a timely fashion, even through the snowstorm! I will gladly recommend Vaughan Auto Service to my family and friends.

Paul Romanson Dec 12, 2024

Very professional, engaging, and take the time to explain all the services they are providing to you. The pictures of your vehicle while being serviced is a nice touch. Waiting room is clean.

Joe Dec 12, 2024

Always great service

David Murphy Dec 12, 2020

Excellent service. The staff is extremely courteous and friendly.

Jean Devost Dec 12, 2024

Great team and Excellent service.

Bernard Butchey Apr 4, 2020

I'm thankful for the advice and speedy service-great staff,

Chris Chamberlin May 5, 2024

Always thorough and do a great job. Jaimie and Josh are both very helpful .

Chris Scott May 5, 2020

Always happy with the service and team at Vaughan Auto. Love the pictures and reports sent to me outlining the issue, recommendations and urgency of Items identified. This allows me to make informed decisions on what and when I need to do the repairs or maintenance on my vehicle.

Wilma McIntyre Apr 4, 2023

As usual the service provided this week was excellent. Josh is a pleasure to deal with and the follow up maintenance report is greatly appreciated. Moving the servicing of my Murano to Vaughan Auto Service was a smart move on my part.

Doug Laphen Nov 11, 2024

Gracious ,effective and well beyond my expectations !!! great work thx for the quick clean of my car as well. !

dan vere Oct 10, 2023

Very thorough, courteous, and professional. Highly recommended Joel H.

Joel Herscovitch Dec 12, 2023

Great service .Josh was great and looked after all my needs for my car ...5 plus service

John Loughlean Nov 11, 2024

Service is good. Door to door ride is quick. Like the car detailing as well.

Liz Rossnagel Nov 11, 2023

They were able to look at my car right away and were able to give me a loaner over the weekend due to a pending storm. The work was completed quickly and at the low end of the estimated cost. Great job.

John Schuster Nov 11, 2023

Excellent service. Efficient and professional staff.

Julie Butler Oct 10, 2020

Excellent service, thank you.

Michael Hoshooley Oct 10, 2024

I recently brought my vehicle in for its first service at Vaughan Auto Service, and I was happier with the experience. The staff was professional and friendly, ensuring that all my questions were answered and that I understood the service process. They handled everything efficiently, and my vehicle was ready right on time. The quality of the work done gives me great confidence in the team, and I’ll definitely be returning for future services. Highly recommend Vaughan Auto Service for anyone looking for a trustworthy and reliable auto shop

Mathew Thomas Oct 10, 2024

I have taken my car in to Vaughan Auto Service for a few years now. The staff is really friendly and accommodating. The work done on my car was exceptional and I have peace of mind driving my car. I will be back for future auto related services and I would recommend it to others. Cheers

Mark S. Oct 10, 2024

Good place.

Stacey O'Neil Oct 10, 2024

As always great service from the front desk to the car technicians. Knowledge and expertise

Kany Arevalo Oct 10, 2024

Excellent service, problem fixed. Final price came in quite a bit lower than quoted.

David Mitchell May 5, 2024

We had our first experience with the team at Vaughan Auto this past week, and would highly recommend their shop for any of your car needs. The communication was top notch, and the work was completed quickly. We will be customers for life!

Brianne Avis Sep 9, 2024

My experience at Vaughan Auto Service definitely did not disappoint. The service advisor, Josh, was professional and knowledgeable about exactly what were the most important needs for my vehicle’s safe driving. There was no sales pressure to complete work that my vehicle didn’t need at this visit. We made a plan for future service to be completed in early spring when my brakes are ready for replacement. . I will not hesitate to refer my family and friends to Vaughan Auto for their car’s service needs.

Mary Caughlin Sep 9, 2024

As per usual, great customer service and professional workmanship. Thanks

Sarah Dutsch Oct 10, 2023

My first visit, I did like the friendly and efficient way of explaining what needed to be done to repair the shortcomings of my car. I was very surprised that a loan car was offered at no additional cost and to top things off, free road assistance. Well done!

Tony Martens Sep 9, 2024

I'm extremely happy that I checked out Vaughan Auto Service to discuss using them to maintain my 10-year old Mercedes. I can't say enough about how confident I feel after discussing my needs with Josh and experiencing how he and the rest of the team operate. Vaughn Auto treats you the way you wish all--particularly in the auto trade--businesses would.

Paul Lambert Photography Sep 9, 2024

They did a fantastic job replacing my brake lines. They did a thorough inspection and made me aware of problems that need to be addressed down the road.

miljan mirkovic Sep 9, 2024

Friendly people

Alaa Saleem May 5, 2017

Great as always!

Peggy Healey Aug 8, 2024

On Thursday August 22, 2024, I brought a 2019 Honda Fit Sport for pre-purchase inspection to Jamie-Lyn and Emma at Vaughan Auto Service. I live in Guelph and was thinking about buying a car in London so I needed to find a local good professional mechanic to do an independent inspection. I found this mechanic on Google, because they had excellent reviews. They did an awesome job carefully and thoroughly inspecting the vehicle inside and out in less than 1.5 hours. After the inspection, they let me walk underneath the vehicle on the hoist to take pictures. Then they gave me a very detailed report with pictures and descriptions and took their time to explain every item on the report that I had questions about. Their professionalism and caring client-focused attitude greatly helped with my purchase process. My money was well spent! I would highly recommend Vaughan Auto Service. Thank you Jamie-Lyn and Emma! PS, the seller agreed to fix everything in the report but we couldn't agree on a reasonable price. The search continues and if I find another car in London, I will bring it to you guys for another pre-purchase inspection.

Gabriel H Aug 8, 2024

I am in the final stages of repairs to my 1954 MGTF and have had difficulties finding a shop / mechanic with technical knowledge of the classic car. I was recommended Vaughn Auto Service and have taken the car there twice in the past two weeks. Patrick has been outstanding in completing the necessary work and pays attention to every detail as well as identifying and suggesting other items for followup. It was a pleasure dealing with all staff who are efficient, knowledgeable and flexible in their dealings with me. Niels Petersen

Niels Petersen Aug 8, 2024

Good work , Excellent Service and fair prices. Will definitely go back

Doug “MQQSE” Cushing Aug 8, 2024

Jamie-Lyn and the entire organization were top shelf. The shop organization, usage of pics, process flow including problem identification resolution and estimating is best in class. I strongly recommend Vaughan Auto Service for all your maintenance needs.

Brian Meaney Aug 8, 2024

Great service! Appreciated the thoroughness and shuttle service.

David Castator Jul 7, 2024

Vaughan has been the absolute best! They by far exceeded my expectations. I will ONLY go to Vaughan for all my Auto service needs and you should too!!!!!!! I've been sold! :) P.S. had an extremely bad experience with Canadian tire. (You’ve been warned)

Zachary H Jul 7, 2024

First time going here was a good experience. They were friendly and explained everything to me plus a report through email to review at home. They cleaned my car and did extra things that were nice. Having a loaner car makes a big difference too. They have a rewards program and other great things. Lots of good things to say about them.

Krystal Valstar Jul 7, 2024

Excellent customer service always; grateful - efficient and reliable; thanks again! :)

Julie-Anne Mar 3, 2023

Great work and superb customer service.

Jonnelson Galo Jul 7, 2024

Blown away by the service and attention to detail. Highly recommended!

Shawn Adamsson Jul 7, 2024