Providing the Best London Auto Repair Since 2009!
Vaughan Auto Service is a family owned and operated full service automotive repair facility, located in London, Ontario. Founded by Patrick and Tammie Vaughan in 2009, Vaughan Auto Service has been providing top quality automotive service and repairs to the people and businesses of the London area.
As a family owned and operated business, we understand the needs of our customers and treat you as an individual. With that understanding, we pride ourselves on providing you with honest advice and quality repairs for every vehicle. We’ve built our reputation on treating you well and making sure that our work is done right the first time.
When it comes to selecting a London auto repair shop, we know you have a choice. At Vaughan Auto Service, we are a team of true London auto repair professionals. With our knowledgeable Service Advisors and our Certified Technicians, we will show you the quality and service you deserve in automotive service.
I'm not a car expert, but I was impressed with the staff and the information provided following my oil change re. manufacturer recommended maintenance that was needed. Booking the appointment was easy, they immediately offered a loaner vehicle, had the work done when they said they would, and charged me what they said. I will definitely use them again and recommend Vaughan Auto Service to others.
Ethan L Mar 3, 2023
When I decided to go to this car workshop, I didn't know it, I was nervous but now I can't be more than happy. I was greatly surprised by the efficiency, good customer service, honesty, and integrity. I recommend this place 100%
Jennifer Gómez Cadavid Mar 3, 2023
Great service and people
Andre Lopez Oct 10, 2017
Always great service
David Murphy Dec 12, 2020
Thank you very, very much for your exceptional service. I appreciate greatly the respect that you always show me and all your customers.
Ken Fanni Mar 3, 2023
This group of professionals always take care of my vehicle and even clean my car (and it was filthy). Thank you so much for always looking after my car
Jennifer Fargnoli Sep 9, 2020
Everything was perfect from booking, shuttle, maintenance of my Escape, check out and shuttle pick up. They even detailed my SUV! Great job!
Tim Hunt Mar 3, 2023
The Vaughan team is always pleasant, professional and very knowledgeable.
Dan Renzella May 5, 2019
Had my car towed from out of town with flashing engine light. Vaughan made time to check out the car, explained everything so I could understand the issues, as well as clean my car! Then was honest and suggest I contact the dealership, as there are some recalls. As well gave a print out to take with me of the codes they got. Thanks to everyone, especially Josh who went above and beyond.
Lorraine Tangen Feb 2, 2023
I dropped into Vaughan Auto Service at last minute to have my brake light replaced and they were able to fit me in with a very short wait time. Thanks so much
ALI Webber Feb 2, 2023
Vaughn Auto Service has taken care of my car for the last few years. They were always available when my car broke down or had a flat tire, one time even picking up and dropping off my car at my house free of charge knowing that I had a small baby at home. Their prices were always reasonable compared to competitors and they were always very professional, detailed and kind. I will continue to be a loyal customer due to their great service.
Orly Kashti Feb 2, 2023
Awesome spot - always do a thorough job and are honest, very little upselling. The Vehicle Inspection Report delivered electronically helps the customer understand the suggested maintenance items and make a decision for themselves. Kind people, comfortable lobby, and great service. They even clean out your car after the service, the small things go a long way.
Alex Côté Feb 2, 2023
Called them up on a late Monday afternoon with a number of issues that came up on my dash. They booked me in at 730 the next AM. Provided a "loner" car for me. Diagnostic check was done Tues and gave me the detailed work that had to be done to correct the issues I had reported, right down to the cost for parts/labour. I was kept up to date on the issues all through the process right from the parts being ordered and when they would be at their garage.. Car finished on Thursday AM. Very pleased with the staff as usual. Definitely my go to place for vehicle servicing. My 3rd visit and always looked after promptly.
Wayne Burrow Sep 9, 2022
Always a pleasure working with the team at Vaughan Auto.
Brenda Dennis Sep 9, 2022
Was referred by and friend and was glad I took their advice! Great fast, friendly service. I love that they send pictures so you can verify the work needed to be done. Will definitely return. Thanks ( but also sorry ) to whoever vacuumed my car lol!
Sara Paterson Jan 1, 2023
Great service and customer service.
Kevin Jason Jan 1, 2023
Always a solid experience and expectations met
Richard Eyles May 5, 2020
I was very pleasantly surprised by the excellent service I received from Vaughan Auto Service! Josh was very nice and explained to me what needed to be fixed and gave me the estimate. I also got a prompt appointment! They also did a curtesy checkup on my car. They dropped me off and picked me up from my apartment which I appreciated. It is good to know that such a friendly auto service place still exists and also in my neighborhood! They have definitely earned my loyalty!
Joy M Dec 12, 2022
Brought our CRV in for winter tire swap after our vehicle had been sitting at the Honda dealership for 2 months waiting for a computer replacement. Also needed a new battery and the brakes serviced which they were able to fix the same day without another appointment, especially so close to Christmas. Great service from the entire staff, including rides home and back from Corey and the complementary shuttle. Happy holidays. Cathy and Brent
Cathy Anderson Oct 10, 2022
Great service, they were able to diagnose the issue quickly and resolve the problem I was having. Excellent communication and service
Cooper Gagnon Dec 12, 2022
If you are looking for a new shop, Vaughan Auto is the place to go! I trust this garage with my car and they always do exceptional work. I’ve never had any issues scheduling regular maintenance OR emergency maintenance. They are always up front and honest about the work sending detailed reports (by text and/or email), they are fast and efficient, they offer courtesy shuttle or loaner vehicles, and they will leave your car clean inside and out after service. Jamie-Lyn is passionate and caring in her advisor role and will go above and beyond with her superior customer service. The rewards program is an added bonus and includes 24hr roadside assistance. I know that my vehicle is in good hands every time I go here. Thank you Vaughan Auto!! Your team is amazing!
Janet Holmes Dec 12, 2022
Had a safety done by them, it was efficient and the staff was polite.
Derrick Braun Dec 12, 2022
BJ, Jamie and Crew are exceptionally experienced, resourceful, sociable and detailed in explaining the circumstances of what needs to be repaired or in the course of time, will eventually need serviced. The suggestions/comments of Vaughan Auto Service are extremely welcomed.
The Bocks Dec 12, 2022
Great friendly service. Will be going back again for sure!
Jonathan Day Dec 12, 2022
Excellent service. Had an oil change and tire rotation done. Work was done quickly and efficiently. Would highly recommend this business.
Ira Sussman Dec 12, 2022
Great auto shop. Highly recommend.
Timothy Marks Dec 12, 2022
I had extensive repairs done and they walked me through everything they were doing. I was very happy with the service
Susan Fraser Dec 12, 2022
Excellent service. Efficient and professional staff.
Julie Butler Oct 10, 2020
Very fair, professional, and accommodating. Family run business to the core!!!
Alex & Lindsay Findlay Nov 11, 2022
The folks at Vaughn Auto Service are friendly and knowledgeable. Fast service and reasonable prices. They even clean your car. Holy Moly!
David Clark Nov 11, 2022
I would recommend Vaughan Auto, they are by far the best! Service, personnel, workmanship and excellent communication and fair pricing. Office staff is tops! They even clean your car after the work is completed! Thank you so much Jaime and staff.
Eric Uren Nov 11, 2022
Everyone was friendly and helpful. Everything went smoothly.
susan collins Apr 4, 2022
Great service again from Vaughan! Love the new location! Thanks guys!
Darren E Nov 11, 2018
Fantastic service. Honest and professional.
Intelligent Turtle Nov 11, 2018
Great people great customer service
Drysten J Nov 11, 2022
Went in because I was leaking gas when filling up two weeks after being fixed it's still sealed only took them two days and that also included a full bumper to bumper check I was surprised they sent pictures of any damage they said need to be replaced
Travis Bould Nov 11, 2022
Amazing staff & amazing service!
Joel Hood Nov 11, 2022