203 Wharncliffe Rd S, London, ON N6J 2K8

Full Service Automotive Repair & Maintenance Shop

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Welcome to Vaughan Auto Service

Providing the Best London Auto Repair Since 2009!

Vaughan Auto Service is a family owned and operated full service automotive repair facility, located in London, Ontario. Founded by Patrick and Tammie Vaughan in 2009, Vaughan Auto Service has been providing top quality automotive service and repairs to the people and businesses of the London area.

As a family owned and operated business, we understand the needs of our customers and treat you as an individual. With that understanding, we pride ourselves on providing you with honest advice and quality repairs for every vehicle. We’ve built our reputation on treating you well and making sure that our work is done right the first time.

When it comes to selecting a London auto repair shop, we know you have a choice. At Vaughan Auto Service, we are a team of true London auto repair professionals. With our knowledgeable Service Advisors and our Certified Technicians, we will show you the quality and service you deserve in automotive service.

More About Us

Our Customer Reviews

Gracious ,effective and well beyond my expectations great work

dan vere Oct 10, 2023

Great work and dilgence analysis done

David Jackson Feb 2, 2024

I have used Vaughan Auto Service on 2 occasions in the past 4-5 months. Starting with Jamie in Customer Service, to the quality of work, the experience has always been excellent. The first occasion they were able to squeeze me within a day when my own dealership was booking 2 weeks out. The next occasion they were able to beat the price from my dealership to replace tires by a few hundred dollars. I would highly recommend them!

Christopher Burton Aug 8, 2023

You got me through a big bad repair with as little pain as possible. Thanks for your expertise, professionalism, customer service and kindness.

Sarah Dutsch Oct 10, 2023

While I detest car repair expenses, I feel good about bringing my car here. They are honest, fast and never start any work without my 'go ahead'. They always have a loaner available and my car comes back to me cleaned...outside AND in!

Juliana Aconito Jan 1, 2024

First visit. So far. So good. Looks promising.

worldbeatboy Jan 1, 2024

Great service and attention to detail.

Nathaniel Mendoza Jan 1, 2024

Simple tire patch this time, fixed the leak 100%. Feel confident to trust my vehicle for all its maintenance needs.

Ken Courtice Oct 10, 2023

They were able to look at my car right away and were able to give me a loaner over the weekend due to a pending storm. The work was completed quickly and at the low end of the estimated cost. Great job.

John Schuster Nov 11, 2023

Great service. Very helpful in explaining what needs to be done and every employee cares a lot about their customers. I received many email and a phone call checking in after they serviced my car to make sure everything was working alright.

Elana Robern Jan 1, 2024

Excellent service!

Andrew Jones Jan 1, 2024

I recently moved to London and I was looking for genuine auto service shop. I am happy I went with Vaughan Auto Service and I had a very good experience. I would go again to them for my regular maintenance checkups. Pros: 1) Genuine Auto Service shop which provides quality service. 2) They accommodate you with early appointments if its emergency for customers. 3) Shuttle service to drop the customer and pick them again to service shop. (Heard that they also provide spare car when your car is in service, although I didn't use this option) 4) Comprehensive check on car to list on all possible and necessary repairs which customer may have to do in future. (I know other service centers also provide, but I like the way how they present it to customers with pictures) 5) They provide photos and even videos specific to repairs needed for car. So customers get full picture of what issue they have in the car. Cons: 1) Price for their service is mid range. Little expensive when compared to few other auto service shop but also not as pricey as big service shops.

Anantha Krishnan Hari Jan 1, 2024

I'm so pleased and grateful for the service with a heart at Vaughn Auto Service. Jaime was forthright and clear in explaining the needs of my vehicle. I was referred by a friend and I'm relieved and pleased to become an ongoing client. I'm physical distancing and my car was picked up and delivered with no contact. Thank you so much Jaime and all!!

Joan Hutchinson May 5, 2020

Amazing, courteous, excellent service! With such a personal touch. Thanks!

Angie Mandich Dec 12, 2023

Always a solid experience and expectations met

Richard Eyles May 5, 2020

I Highly recommend taking your car here. My experience was great , very professional and high quality service all around. Rest assured

Harrison MacLeod Dec 12, 2023

Winterizing vehicle - Fantastic front of house team, Jamie, Josh & BJ are awesome. Thorough service from everyone in the back, thanks for courtesy tidying of my vehicle. Jamie is the best!

Emily Schuster Dec 12, 2023

BJ, Jamie and Crew are exceptionally experienced, resourceful, sociable and detailed in explaining the circumstances of what needs to be repaired or in the course of time, will eventually need serviced. The suggestions/comments of Vaughan Auto Service are extremely welcomed.

The Bocks Dec 12, 2022

Excellent customer service always; grateful - efficient and reliable; thanks again! :)

Julie-Anne Mar 3, 2023

I had been having an ongoing issue with a slow leaking tire and showed up at the garage without an appointment but was able to leave my car for the day and they fit me in and got the job done. They did a great job for a great price and I was really impressed and would recommended them.

Rover Petersen Nov 11, 2023

These guys are awesome. Always pleasant. The service is excellent and the price is great.

Brenda Lehmann Apr 4, 2023

Thank you for taking great care of the Blazer, keeping it purring along. The team at Vaughan did a fantastic job keeping the Blazer safe and riding smoothly. Everything was fixed up so I was able to get home in time to celebrate the REAL THANKSGIVING on Nov. 23.

john humphrey Apr 4, 2021

Great customer service, great help! Got me in asap to torque tires, amazing!

Hurnah Thompson Nov 11, 2023

The customer service from my oil change visit was beyond amazing! perfectly painless, dropped my car off, got a loaner, stopped in after to work to pay and pick up my car. Super amazing and the loveliest of people! Honest, and efficient. Truly a great experience, knowing this awesome company is taking such great care of my car! This is my second review, of five stars and the same glowing comments. I had two days of work done in the shop this fall, it was seperated in order for me to gather payment. They were very kind and explained everything thoroughly. My first visit for new tires last month included a shuttle service ride to and from. Jason was the driver. He was so kind and polite, and engaged in conversation on the rides to and from the shop. At days end Jason stopped to pick up a second customer en route to the shop. He was beyond kind and gracious to this elderly woman with a walker, so sweet and caring! It totally melted my heart. All of London would do well to model their amazing customer service. This is actually at least a 15 star review for two visits this year and the previous one. Again my car came back to me cleaner than I had left it :)

Donna Currie May 5, 2022

Amazing service! Jamie is wonderful to work with. Very professional!

Stephanie Killeleagh Nov 11, 2023

Well, I had a rough Sunday on the road! While entering St.Thomas to pick up Grandma we stopped at a red light and the engine just cut out. Tried starting it a few times. It would fire up, but would not remain running. I discovered that I could keep it running if I used the gas peddle. So I managed to limp it into a parking lot. Me and the family were marooned so I called a number Vaughan had supplied for road side assistance. Adept Towing came out and rescued us. They towed it back to London to Vaughan Auto Service. Unfortunately that evening I went to check on the SUV and the Hazard lights had been left on. I switched them off but it was going to need a new battery. First thing the next day I phoned and talked to Jamie and it was definitely in need of a new battery. They would do a drive-ability inspection and on top of that I agreed to a comprehensive inspection because the SUV is a 2008 and any number of other things could go wrong. Turned out to be a EGR valve and it had to be replaced. On top of that, they serviced the brakes as well as serviced and replaced the fluid in the differential. All this work was done after a thorough check list was scrutinized and we went over what I needed to get done and what I wanted them to do and finally what was not essential but should be done in the near future. After my consent, Jamie said they would start ordering the appropriate parts and have the mechanic start on the inspections. There was always clear communication with Vaughan and I never felt pressured to have something done that didn't need to be done at this time. On top of that, the price that was quoted was reasonable and it actually ended up costing much less. The SUV drives and feels better than ever. Thank you Jamie and the masterful mechanics at Vaughan Auto Service. I would not hesitate to refer friends and family to Vaughan. Excellent service and just a great group of people. Go see for yourself !!

Brad Graham Oct 10, 2023

I would recommend Vaughan Auto, they are by far the best! Service, personnel, workmanship and excellent communication and fair pricing. Office staff is tops! They even clean your car after the work is completed! Thank you so much Jaime and staff.

Eric Uren Nov 11, 2022

Vaughan did a great job for me, trusted them taking care of my 2 vehicles and they do all jobs well

Gustavo Restrepo Dominguez Apr 4, 2021

Excellent service. Efficient and professional staff.

Julie Butler Oct 10, 2020

Service is always top notch. Thanks.

Caroline Mitchell Oct 10, 2023

Vaughn Motors is a stand up auto repair business. They are honest and full of integrity. They help guide you which repairs or maintenance is required now and which can wait. They explain their rationale. There is no pressure ever. They remember you and you feel like family and friends. I always go to Vaughn for all my auto service needs. It pays to be loyal to a company that has integrity.

Sue Kirkpatrick Nov 11, 2020

Excellent service.

Robert Bourne Oct 10, 2023

Thanks for looking after my vehicle. It was a very pleasant visit.

David Halfkenny May 5, 2022

Spectacular service as always! Vaughan Auto and their staff go above and beyond for their clients. They are good honest people and you won't have any regrets going to them for any automobile related work.

Summit Sud Oct 10, 2023

Very friendly. I will go back for my future automotive maintenance needs. Loaner car just put gas in it , can’t beat that.

Kiel Farrish Oct 10, 2023
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